Reference

Terms That Cover Your Account on 14xxx

These terms set out what you agree to when you open and use your 14xxx account. Access and eligibility depend on your local law and the region you are in — read through before you start.

Account registration rulesDeposit and withdrawal conditionsEligibility by local lawbKash, Nagad, Rocket acceptedAccount suspension policy
14xxx Terms That Cover Your Account on 14xxx
HOW WE OPERATE

How 14xxx Handles Your Account Data

Account Security

Your account is protected with OTP verification on login. We do not store your bKash, Nagad, or Rocket PIN — only the transaction reference reaches our system.

Data Retention

We keep account records for as long as required under applicable law. You can request a summary of the data we hold by contacting support through your account.

Wallet Verification

Withdrawals are matched against the wallet name on your account. If your Nagad or Rocket number changes, update it in account settings before requesting a payout.

Terms Updates

We post a notice inside your account when terms change. The date of the current version is shown at the bottom of this page so you always know which version applies.

TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat window from your account dashboard to ask about any clause in these terms. Available during our standard support hours.
Email Support Send a written query about your account terms, a suspension notice, or a withdrawal condition to our support address listed in your account settings.
Account Help Centre The Help Centre inside your account covers common terms questions — account limits, wallet verification steps, and what triggers a review.

Common Questions About These Terms

These terms apply to anyone who opens an account on 14xxx. Eligibility depends on your local law and region — it is your responsibility to confirm that using this service is lawful where you are.

We will notify you through your registered account before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

Accounts found in breach may be suspended while we review the situation. Any balance held is subject to our verification process before it can be released to your bKash, Nagad, or Rocket wallet.

Contact our support team through the chat or email channel in your account settings. We will respond with a summary of the account data we hold, in line with applicable law.

These terms work alongside applicable Bangladesh law, not against it. Where local law sets a stricter standard than what is written here, the local standard takes precedence for accounts in that region.

Send a closure request through the Help Centre or email support. We will process it, complete any pending withdrawal to your registered wallet, and confirm closure in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.